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Safravo Ltd
Safravo LtdEmpowering Businesses
info@safravo.co.ke
+254 746 289 413
Nairobi, Kenya
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Client Experience

Customer Journey

Your Path to Success with Safravo Ltd

Discover how we guide you from initial consultation to successful project delivery and beyond. Our proven process ensures transparency, quality, and exceptional results.

Step by Step Process

From Idea to Success

Our proven 7-step process ensures your project is delivered on time, within budget, and exceeds expectations.

1
Discovery

Initial Consultation

1-2 days

We start with a comprehensive discussion about your business needs, goals, and technical requirements.

Key Deliverables:

Requirements analysis
Technical feasibility study
Project scope definition
2
Planning

Proposal & Planning

2-3 days

Detailed project proposal with timeline, milestones, and transparent pricing structure.

Key Deliverables:

Detailed proposal
Project timeline
Technical architecture
Cost breakdown
3
Agreement

Contract & Kickoff

1 day

Contract signing, project kickoff meeting, and team introductions to ensure alignment.

Key Deliverables:

Signed contract
Project kickoff
Team assignments
Communication channels
4
Development

Design & Development

2-12 weeks

Agile development process with regular updates, milestone reviews, and client feedback integration.

Key Deliverables:

UI/UX designs
Development milestones
Regular progress reports
Beta versions
5
Quality

Testing & Refinement

1-2 weeks

Comprehensive testing, quality assurance, and refinements based on feedback and requirements.

Key Deliverables:

Test reports
Bug fixes
Performance optimization
Security audit
6
Launch

Deployment & Launch

1-3 days

Production deployment, go-live support, and initial monitoring to ensure smooth operation.

Key Deliverables:

Production deployment
Launch support
Documentation
Training materials
7
Support

Ongoing Support

Ongoing

Continuous maintenance, updates, and technical support to keep your solution running optimally.

Key Deliverables:

24/7 monitoring
Regular updates
Technical support
Performance reports

Ready to Start Your Journey?

Let's discuss your project and create a customized roadmap for your success.